You don't have to take your computer to the Repair Shop. We will Connect to your Computer and Fix it right where you are. OnlinePcDoc remote support sessions are highly secure and encrypted. Our Techies work in a controlled, monitored environment to ensure you get top-notch tech support that is safe and secure. Every time we work on your PC or network, they're recorded on video, and each click and keystroke is automatically logged. These sessions are also rigorously audited, to ensure compliance to our strict quality and security standards.